Gas South Districtmeets or exceeds all public facility structural and service requirements as set forth in the Americans with Disabilities Act (ADA). Please visit our Accessibility Guide page for details.
Assisted Listening Devices
Assisted listening devicesare available for loan for some Arena performances. Please see a member of the Guest Services staff for further assistance. If your group requires several listening devices please call (770) 813-7500(at least 2 weeks prior to event day) to alert the Guest Services staff.
Entrances
- All public entry points are ADA accessible.
- Arena - Guests in wheelchairs may enter the building at the main entrance, East or West Suite entrances, or the 6th Floor Club entrance. All security screening locations are ADA accessible.
Drop-Off Locations
- Gas South Arena
- Drop-offs for guests with disabilities or limited-mobility should use Arena Drive (traffic light on Sugarloaf Parkway) and may be dropped off at the front of the Arena near the crosswalk. A Parking Attendant will assist with access to the designated area upon request.
- Gas South Convention Center
- Drop-offs for guests with disabilities or limited-mobility varies by event. If drop off in front of the Convention Center is not available, please use Level 3 of Parking Deck 1 for easy access to the front of the building.
- Gas South Theater
- Disabled guest may be dropped off directly in front of the Theater.
Parking
- Gas South Arena
- A limited number of designated disabled parking areas are located at the front of the Arena. The designated disabled parking spaces are available on a first come, first served basis and cannot be reserved in advance. The Arena has accessible parking on all levels of the Parking Deck and in the lot in front of the Arena.
- Gas South Convention Center
- There are designated disabled parking spaces available in Parking Decks 1 & 2. The designated parking spaces are available on a first come, first served basis and cannot be reserved in advance.
- Gas South Theater
- A limited number of designated disabled parking spaces are available on the corner of the building next to the Hudgens Garden. The designated parking spaces are available on a first come, first served basis and cannot be reserved in advance.
Purchasing Accessible Seating Tickets
Gas South Districtis an ADA compliant facility. All ticket sales are on a first-come/call, first-serve basis and will depend on ticket availability.
To order accessible seating tickets, order online, by phone (470) 639-8243or visit the Arena Ticket Office.
At Gas South District, we have seats in various areas of our facility for patrons who require wheelchair access, individuals with visual and hearing impairment, and for those patrons who have limited mobility but do not require the use of a wheelchair.
ADA compliant seating is available on a first come, first served basis. Please be aware accessible seating, as all seating, may be sold out for some events. Gas South District® is committed to working with patrons on a case-by-case basis to adequately accommodate individual needs.
Restrooms
All public restrooms at Gas South District are accessible for our guests with disabilities.
Requesting An Interpreter
Gas South Districtcan provide sign language interpretation for guests with hearing disabilities. Requests for this service must be received 30 days prior to the event and be approved by the performer. For details, please call to reach the Gas South DistrictGuest Services Departmentat (770) 813-7500.
Service Animals
The Americans with Disabilities Act (ADA) defines service animals as “dogs that are individually trained to do work or perform tasks for people with disabilities.”
Service animals are welcome inside the Gas South District.A service animal must be under the control of its handler. Under the ADA, service animals must be harnessed, leashed, or tethered, unless the individual's disability prevents using these devices or these devices interfere with the service animal's safe, effective performance of tasks. In that case, the individual must maintain control of the animal through voice, signal, or other effective controls.Service animals will rest in the seating area of the individual with a disability, rather than in the aisle. A guest whose service animal poses a threat to the safety of other guests and employees may be asked to escort the animal off the premises.
Animals that simply provide emotional comfort do not qualify as service animals under the ADA. Therefore, Emotional Support Animals (ESA's) are not permitted inside the Gas South District.
Wheelchair Escorts
- Gas SouthArenais happy to provide wheelchair escorts for guests with special needs. This service is free and can be requested via our Guest Services team. Wheelchair escorts are available upon request at main entry points. Please be aware there may be a short wait while we assist other guests. So that we may assist multiple guests, please be aware that our staff will not remain with you during the event, nor are you allowed to remain in the wheelchair for the duration of the event.
- Gas South Convention Centeris happy to provide wheelchair escorts for guests with special needs. This service is free and can be requested via our Concierge desk. Wheelchair escorts are available upon request at main entry points. Please be aware there may be a short wait while we assist other guests. So that we may assist multiple guests, please be aware that our staff will not remain with you during the event, nor are you allowed to remain in the wheelchair for the duration of the event.
- Gas South Theateris happy to provide wheelchair escorts for guests with special needs. This service is free and can be requested via our Guest Services team. Wheelchair escorts are available upon request at main entry points. Please be aware there may be a short wait while we assist other guests. So that we may assist multiple guests, please be aware that our staff will not remain with you during the event, nor are you allowed to remain in the wheelchair for the duration of the event.
